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Where is my order?

aofjays
Investigator
Investigator
Any update on when you'll send me my pixel 11 XL pro 512? It's been over 3 weeks and the complete lack of information on the track order page is very frustrating.
1 SOLUTION

Accepted Solutions
Katie_J
EE Community Support Team

Hi @aofjays. 

You should be receiving an update within the next day or so. 

Our latest back order is the 25th of August. 

Katie 🙂

View solution in original post

6 REPLIES 6
Percy09
Visitor

Yes, I'm still waiting and the tracking page just keeps faulting, not very good communications from EE regarding orders.

Katie_J
EE Community Support Team

Hello @aofjays @Percy09. 

Thanks for coming here. 

What colour did you both go for?

I'd love to see if I can check delivery timescales. 

Speak soon, 

Katie

Hi there, it's obsidian.

 

Thanks 

Katie_J
EE Community Support Team

Thanks so much for getting back to me @aofjays. 

What date did you place your order?

Katie

26th of August 

Thanks 

Katie_J
EE Community Support Team

Hi @aofjays. 

You should be receiving an update within the next day or so. 

Our latest back order is the 25th of August. 

Katie 🙂