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Apple Watch Upgrade Pin Issue

Alana85
Established Contributor
Established Contributor

I ordered my Apple Watch upgrade today and I’ve gone onto the EE tracking to see it’s been dispatched for delivery tomorrow however it looks like all the the DPD tracking information and most importantly the PIN code has been sent to the Apple Watch number rather than my phone number,  would EE be able to provide me with the DPD tracking information so that I can get the pin ?  This seems like a common issue with Apple Watch orders that they still haven’t fixed.  Any help would be appreciated 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Alana85 if you download the DPD app and create an account with the same email address you use for EE you’ll be able to track your order and the pin will be on there also. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Alana85 if you download the DPD app and create an account with the same email address you use for EE you’ll be able to track your order and the pin will be on there also. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.