Apple Watch Upgrade Pin Issue

[Alana85]

I ordered my Apple Watch upgrade today and I’ve gone onto the EE tracking to see it’s been dispatched for delivery tomorrow however it looks like all the the DPD tracking information and most importantly the PIN code has been sent to the Apple Watch number rather than my phone number,  would EE be able to provide me with the DPD tracking information so that I can get the pin ?  This seems like a common issue with Apple Watch orders that they still haven’t fixed.  Any help would be appreciated 

[Chris_B · Accepted solution]

@Alana85 if you download the DPD app and create an account with the same email address you use for EE you’ll be able to track your order and the pin will be on there also. 

[colonel_ez]

This occured for me today even with me warning them, I can see the solution provided mentions the app and the email but in my case at least EE never provided DPD with my email address and despite efforts at the time of pre order up until the phone being at my doorstep without a pin, it still was unable to be left - I have to now hope that the redelivery attempt due tomorrow will include the correct number as EE won’t prompt DPD to reissue the code stating it will happen when it is scanned back in /out for redelivery - but reassurances are empty at this point as I have no way of seeing if that is true and may be facing a failed redelivery attempt again tomorrow