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S23 Ultra Pre Order

gregsheldr
Investigator
Investigator

‎06-02-2023 03:21 PM

@samsung and some couriers will be dispatching pre orders for the S23Ultra  512Gb in black tonight for deliveries tomorrow under a surprise and ddelight plan.

EEs website doesn't list an actual date. 

 Will EE be sending handsets out, for delivery tomorrow ?

 

Picture is from a chat with Samsung.co.uk

Screenshot_20230206_150648_Chrome.jpg

85 REPLIES 85
Jon_K
Former EE Employee

‎06-02-2023 05:55 PM

Hi @gregsheldr 

Our current guidance for per-orders is to expect delivery on the day of launch.

Jon

0 Helpful
Northerner
EE Community Star
EE Community Star

‎06-02-2023 08:11 PM

Hi @gregsheldr 

Samsung have text me saying my order will be sent out from the 7th 👍🏻(Samsung direct order)

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
gregsheldr
Investigator
Investigator
In response to Northerner

‎06-02-2023 09:03 PM

Sadly haven't had that text 😞
0 Helpful
Philter
Established Contributor
Established Contributor

‎07-02-2023 03:05 PM

3's website now has an expected delivery date of the 13th and a member of staff I spoke to earlier in the Samsung store said they were told to bring the launch forward to Friday. As mentioned above, people in the UK have started getting the phones today.

I'm hoping EE will follow suit and send the devices sooner!

0 Helpful
DiscoCitizen
Contributor
Contributor

‎07-02-2023 06:41 PM

Just confirmed my S23 Ultra Order with EE Digi Sales  - they told me that EE will be despatching from the 13 February.😎

0 Helpful
gregsheldr
Investigator
Investigator
In response to DiscoCitizen

‎07-02-2023 06:45 PM

Tbh ee have gave me 3 /4 different dates.
Was told yesterday 7th ( today)
This morning was told 8th
Was told 17th when I ordered and since 13th.

Ee haven't a sodding clue
0 Helpful
gregsheldr
Investigator
Investigator
In response to Jon_K

‎07-02-2023 06:51 PM

Which no where does ee advertise what the launch date is!

Samsung have also brought forward the release date to today! 1000s of customers received them today.

ee have gave me 3 /4 different dates.

Was told yesterday 7th ( today) This morning was told 8th  Was told 17th when I ordered and since 13th. 

 

Ee haven't a sodding clue!

Cancelled work for today to receive my handset, to be told this afternoon they didn't really know. (I was phoning for tracking.)

 

 

0 Helpful
gregsheldr
Investigator
Investigator
In response to Philter

‎07-02-2023 06:53 PM

Ee have gave me 3 /4 different dates.

Was told yesterday 7th ( today)

This morning was told 8th 

Was told 17th when I ordered and since 13th. 

Ee haven't a sodding clue

 

0 Helpful
gregsheldr
Investigator
Investigator
In response to DiscoCitizen

‎07-02-2023 06:56 PM

Dunno where EE got 13th from though.

Orginal date was 17th of Feb, samsung brought the release forward to the 7th for pre orders, and then in store for 10th... where did 13th come from?

 

ee have gave me 3 /4 different dates.

Was told yesterday 7th ( today)

This morning was told 8th 

Was told 17th when I ordered and since 13th. 

 

Ee haven't a sodding clue

 

 

 

0 Helpful