Just placed an order for iPhone 16

[millielloyd]

I am confuse as i ordered an iphone 16 pro yesterday around lunchtime and it has said 1-3 day delivery and i only have had an email with my order number and i cant use that to track my order and i need this phone for work

[Ali_A · Accepted solution]

HI @millielloyd 

As your application has not been successful we will not take the payment, so your bank/card issuer will automatically release the Pending Payment back to your account. They usually do this after 10 working days. 

Our care team will not be able to ask your bank to release it any quicker than their standard timescales, as this is set by your bank/card issuer only. 

Hope this helps! 

Ali