30-08-2024 06:51 PM
Hi. When will the Fold 9 pro be delivered? I believe the release date is Wednesday coming. Will they be sent out on Wednesday or be delivered on Wednesday? I ordered a few days ago, but there is no tracking. When I type my order number in it just gives me a red box with "sorry you can't track this order type just yet".
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04-09-2024 09:40 AM
Have you had any updates or Tracking data Gezt48?
04-09-2024 09:45 AM
Ordered 23 Rd and the black one just had message coming today between 2:30 3.30
04-09-2024 09:46 AM
No nothing at all so far unfortunately
04-09-2024 09:46 AM
Anyone who has ordered, I've looked at my bills and my estimated next bill is minus -£1153 is this similar to anyone else's?
04-09-2024 09:49 AM
I ordered whilst watching the launch on 13th. EE cancelled my order 3 days later, sat on the phone for 3 hours getting it ordered again on 16th.
I've had emails saying my order is expected soon and is on track. I've had no tracking info this morning. I've contacted them and have been told its up to 28days before my phone may arrive.
It honestly annoys me to see people who ordered after me saying they have tracking info.
No idea when I'll get mine now and EE haven't been helpful at all
04-09-2024 09:50 AM - edited 04-09-2024 09:51 AM
Just read on an o2 forum that someone there had been told there was a delay from the manufacturer and that they had no dates for stock.
04-09-2024 10:01 AM
It seems the obsidian is less popular and that Google have also made less porcelain. Not a good combination as I would expect their surveys would have told them the porcelain would be much more popular. Heck they are even handing out the porcelain for review. Very odd.
04-09-2024 10:12 AM
Just had a call back from a CS manager and he said the guidance changed on the 18th August to over 28 days for delivery for the porcelain. I ordered on the 20th so should have been told over 28 days and not delivery on the 4th (even noted as the 4th by the advisor I spoke to to order). He offered a slight discount to me but I’ll be cancelling
04-09-2024 10:14 AM
04-09-2024 10:19 AM
I've just been in store and they couldn't really do anything, they didn't even know the release date was today 🤦♂️ they couldn't even check stock because it was pre-order stock! Told me to ring customer services as they can see more info on there system!