30-08-2024 06:51 PM
Hi. When will the Fold 9 pro be delivered? I believe the release date is Wednesday coming. Will they be sent out on Wednesday or be delivered on Wednesday? I ordered a few days ago, but there is no tracking. When I type my order number in it just gives me a red box with "sorry you can't track this order type just yet".
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02-09-2024 02:39 PM - edited 02-09-2024 03:22 PM
It's so simple for someone at EE that deals with this to come here and let us know, but they refuse. I'm a little embarrassing that EE are treating their loyal customers this way.
02-09-2024 02:46 PM
so if you try to pre order from the google store, it's currently giving a delivery of 7-10th of October......
02-09-2024 02:55 PM - edited 02-09-2024 03:01 PM
I've ordered a 256GB in Obsidian for delivery Wednesday - wasn't bothered about the memory upgrade, I don't use half of the 256 on my current iPhone!
02-09-2024 03:18 PM
Yup. Absurd. I have left a formal complaint via their webform and will leave it at that, can't do much more.
02-09-2024 03:26 PM
My only hope is reading through the form exactly the same happened last year with the fold 1 with loads of screenshots of people being told 28 days but then the day before release dispatch emails coming though.
02-09-2024 03:29 PM
I recall this with my fold 1 and the same issues, but I don't know this year seems different.
02-09-2024 03:32 PM
In fact I believe I also started that thread last year and EE still haven't learnt lesson from then...
02-09-2024 03:41 PM
02-09-2024 03:43 PM
I'm fairly optimistic that this will be the case with this device. As I've said in before, there is no way on earth they've not had any devices for launch.
The shop and customer services staff only see the delivery date if you order today.
My complaint is with the lack of visibility. I'd really have hoped someone from EE would come and address this by now, as it's becoming a fairly popular thread.
02-09-2024 03:53 PM - edited 02-09-2024 03:57 PM
Well We should know by this afternoon as from what I recall last year I got a DPD email around this time two days before launch. So we will see. If we don't have anything by tomorrow I will be highly doubtful. But seeing as our device hasn't moved to dispatch within 24hrs yet I highly doubt it.
This is the time and date I got the DPD email for the Fold 1 26-06-2023 04:07 PM