11-10-2023 10:05 AM
Hi all have the pixel 8 pro on pre order it's due to be released tomorrow but on my tracking it still says awaiting delivery date confirmation. Has anyone elses tracker updated or will it just be delivered tomorrow?
Solved! See the answer below or view the solution in context.
12-10-2023 09:37 AM
Same here, ordered straight after the Google presentation on the 4th and had confirmation emails and text messages saying there was a document in my EE account (which there wasn't) and the order number just brings up a "we can't track your order right now" on the web page, nothing on my dpd app either so I don't have a clue when I'm supposed to be getting my new phone if not today.
Please give us some updates! Are there stock issues?
12-10-2023 09:40 AM
No updates on my pre-order - the tracking hasn't updated despite my order being placed on 5th Oct. I'll be extremely disappointed if the Pixel 8 Pro doesn't turn up today, surely that's the whole point of a pre-order!
Anyhow, it's a waiting game now!
Super excited for it does arrive (sorry Boss, this is my main priority for the day! 🤣)
12-10-2023 09:41 AM
The communication from EE on this pre-release has been very poor, my order is not even being recognised when I use the online tracker, but speaking with customer services yesterday they informed me that the order was all in hand and to expect delivery on release day.
I have another DPD delivery today and I can be assured that my EE order will not be on this van, very disappointed.
12-10-2023 09:41 AM
Hi I'm also waiting for a pixel 8 pro? Had nothing about dispatch and when I try to track through the website gives me nothing either ?
Will I be charged for the new contract without receiving the phone?
12-10-2023 09:49 AM
Update - I just spoke to EE and they've advised my order has been collected by DPD and I should expect delivery tomorrow. There's no update on tracking to reflect this from either EE or DPD so not sure I believe that!
TOMORROW?! Not good enough EE, not good enough.
12-10-2023 09:55 AM
DPD Santa JUST arrived and I've got my new phone!
Happy Pixel 8 Pro Day ALL!
12-10-2023 09:55 AM
I had this issue, only had that 1 initial email with very little information on. .. I phoned them yesterday and the order was not complete. It was my mistake as I messed a text they said to call them. But sorted it on the phone.
12-10-2023 10:00 AM
Mine just arrived literally right now. No email... no tracking info... nothing on the DPD app. It just came.
12-10-2023 10:06 AM
When did you place the order?
12-10-2023 10:07 AM
On a call with EE rep, have been advised mine is picked and packed ready for delivery today, but they couldn't advise me of any delivery ref and it is not showing on the DPD app. Very poor communication on this release from EE.
Keeping my fingers crossed that I get a delivery at some point today, although would be nice to know when to expect it.