Ordered headphones, payment taken, nothing received

[Devnull11]

I ordered some Sony headphones which they order is saying confirmed and the money has been taken. However they haven't been sent and are now showing out of stock.

What are my chances of actually receiving these? I'd be happy to have them swapped for the blue ones (which are in stock) so long as the original price is honoured.

 

[Ambat123]

Absolutely,I agree with you 100 %.This has happened to many ,if you check the chat in the community.

[Devnull11]

Forget it, EE clearly aren't honouring the  order anytime soon, so I've cancelled and ordered from Sony directly (using Blue light discount to get 15% off which brings them to pretty much the same price).

[richyjc72]

Same thing happened to me! The whole thing stinks of EE underpricing by accident. I could not stop DPD from returning the headphones to EE. Also, buying outright rather than in installments seemed to count against me! I won't buy electronics from EE again.