If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi i’m new here. I recently cancelled a trade in upgrade but I changed the delivery date to my home by mistake it’s Friday instead of tomorrow. Will I still be able to refuse delivery from dpd as I no longer want the phone. Thank You, Natalie
Hi, i have placed an order for sim only unlimited plan and porting if my number from vodafone on 10th April. till now i have not received the ee sim and my plan is still with Vodafone that i am I currently very hefty out if term rental. my order numb...
i have just bought apple airpod headphones today and have yet to recieve a confirmation email or even tracking number, all i have received is a EE finance email and agreement number.slightly worried as these headphones are very expensive and i don’t ...
Hi, so as you can see I got this email after going through the application. I paid the upfront cost no issues. I get told to contact so I do. A staff member answered and passed me through to someone else. I was then spoken to a by a rude woman who ...
Hi! I placed an order online 3 weeks ago for some phone accessories. The order was confirmed and the next day I received an gmail saying that the order it’s on the way, but when I enter my postcode to track it’s saying that “THE ORDER ITS BACK TO TH...
I upgraded my phone contract to the new galaxy s24 but still haven't gotten a confirmation email I can't get through to customer services to find out what's going on
Hii ordered a new phone last week and arranged for it to be delivered on 27th April. Unfortunately I had to go out before the delivery arrived so it was rescheduled to 28th.I ensured I was in and followed the DPD updates closely. I watched my deliver...
Hi, I placed an order on Friday 12th April for an iPhone 15, 128GB in the colour Blue. I still have yet to receive a confirmation email, but the £30 deposit was taken straight away and has not been returned.I called EE on Monday 15th to ask what’s ha...
