Order

[Brookesl36]

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So I placed an order / upgrade today with ee I had to pay an up front cost of £30 and it has gone out of my account but it isn’t showing up anywhere nor have I had email of confirmation or rejection can someone help 

[Michael_D]

Hi @Brookesl36 

Thanks for coming to the community.

It is great to hear that you have upgraded. What did you go for?

Has anything come through yet? It can take a little bit of time for the email to come through.

Have you had a look in the junk or spam folder in case it is has dropped in there?

Did you see a confirmation page with an order number when you completed the order?

Michael