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Order stuck

Birdydp
Valued Contributor
Valued Contributor

I placed an order for the fold 7 in blue yesterday and was made aware it will be delivered today. Nothing has arrived but now been told it will be here tomorrow, there has been no update on the tracking so please can someone give me a live update as I’ve rang several times and they don’t know nothing 

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @Birdydp,

Welcome to the EE Community

It looks like all variants of the Samsung Fold 7 Blue Shadow are showing in stock for next day delivery, so unless there are any problems with your order I would expect it to be delivered when they advised. However we have no access to your order directly via these forums to be able to confirm.

If your order is being delivered today you would typically have received a DPD text this morning with the delivery tracking and 1 hour time slot. 

Alex

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4 REPLIES 4
Alex_H
EE Community Support Team

Hi @Birdydp,

Welcome to the EE Community

It looks like all variants of the Samsung Fold 7 Blue Shadow are showing in stock for next day delivery, so unless there are any problems with your order I would expect it to be delivered when they advised. However we have no access to your order directly via these forums to be able to confirm.

If your order is being delivered today you would typically have received a DPD text this morning with the delivery tracking and 1 hour time slot. 

Alex

Birdydp
Valued Contributor
Valued Contributor

Thanks for your reply.

is there any update regarding the fold 7 in blue 256 

Alex_H
EE Community Support Team

@Birdydp That one is showing in stock and available for next day delivery. If that is what you have ordered and are still waiting for dispatch there may be something other than stock causing an issue with your order.

Alex

Birdydp
Valued Contributor
Valued Contributor

I had to cancel my order and another order had been placed for me which they said it should be delivered by tomorrow, hopefully this is the case as I have been messed around