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Order for Samsung s23

Leeboi1707
Investigator
Investigator

‎24-11-2023 03:34 PM

Hi 

I recently ordered a Samsung s23 on Wednesday evening I have received the confirmation via email but when I go on to EE to track my order it's coming up with "Sorry, we can't show your order details right now."

Could someone please explain what's going on?

 

many thanks. 

0 Helpful
5 REPLIES 5
Leanne_T
EE Community Support Team

‎24-11-2023 04:43 PM

Hi @Leeboi1707 

Thanks for coming to the community. 

Which model memory size and colour did you order? 

Leanne. 

0 Helpful
Leeboi1707
Investigator
Investigator
In response to Leanne_T

‎24-11-2023 04:48 PM

Samsung s23 in lavender 125gb.

0 Helpful
Leanne_T
EE Community Support Team
In response to Leeboi1707

‎24-11-2023 04:52 PM

Hi @Leeboi1707 

The current estimated delivery timescale for this device is 'Usually despatched within 7 days'.

DPD will be in touch with tracking details once your order has been dispatched. 

Leanne.

Leeboi1707
Investigator
Investigator
In response to Leanne_T

‎24-11-2023 04:58 PM

Oh okay on my receipt it says dispatched in 1 working day! Thank you for your help.

0 Helpful
Elmsy
Investigator
Investigator

‎27-11-2023 12:36 PM - last edited on ‎27-11-2023 12:41 PM by Established Contributor

Ee are basically lying **bleep**

0 Helpful
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