No order confirmation email
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03-06-2022 10:02 PM
Upgraded my daughters phone, Money taken but no confirmation email, not in my junk folders either 😞
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04-06-2022 12:44 AM
Hi @Davek4
If you have upgraded over the bank holiday it's likely you won't receive anything until Saturday or maybe Monday. If you need this number you'll need to speak to EE CS on 150.
Once you have this number you can check EE order tracking:
https://myaccount.ee.co.uk/orderdetails
When your order is due to be delivered you will receive an email and text from DPD with a delivery time.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
