Missing order

[Dan925]

Ordered ps5, EE say shipped. DPD say not yet received. 

Can someone please tell me the number and what options I should be choosing to get through to someone regarding orders made as a guest. Every option I choose wants a phone number or just hangs up on me.  It’s driving me insane. 

[Matt_124]

Have you checked your order confirmation to see if there are directions there on how to get in touch?

[Dan925]

Yes of course. It sends me around in circles to the order tracker.

All the phone numbers take you to mobile or broadband support. 

[Ali_A · Accepted solution]

Hi @Dan925 

I know you'll be eager to receive your PS5 as quickly as possible! 

Please call the Tech Orders team on the number found at EE Tech Orders | How do I contact you who can check the status of the shipping of your order. 

Thanks! 

Ali