Ive been waiting for my details for a order for my phone

[lynneratcliffe7]

How long have you been waiting 

[lynneratcliffe7]

I ordered my device 3 days ago and ive received confirmation but that is it,when will I get more information 

[Leanne_T]

Morning @lynneratcliffe7 

Thanks for coming to the community. 

Which model phone including memory size and colour have you ordered? 

Have you upgraded your existing phone or ordered a new phone contract with us? 

Thanks. 

Leanne.

[lynneratcliffe7]

Ive been waiting since Tuesday night my device is apple iPhone 14 256gb in midnight color, how long will it take, someone please help

[Alex_H]

@lynneratcliffe7 For that particular model the expected dispatch time is in more than 28 days currently, so we don't know exactly when we are getting more stock at the moment. It looks like the guidance updated in the morning on 10th Nov so may have just been right when you were ordering. 

You can continue to keep the order, on back order and once we do get stock we will dispatch it to you, or if you wanted to change your order to one that is in stock or with a lower wait time I would recommend calling us on 150.

Alex