Lost my phone on 23-08-2026

mansooralam56 · ‎02-09-2026

Dear admin I lost my phone on 23-08-2026 and submitted claim on same day, and next day I submitted my proof of purchased and last Friday I spoke with someone over the phone, but still I am waiting for my claim will approved or not. Please someone let me know how long i have to wait..

XRaySpeX · ‎02-09-2026

@mansooralam56 : This public user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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mansooralam56 · ‎02-09-2026

Ok

Northerner · ‎02-09-2026

Hi @mansooralam56

https://ee.co.uk/help/insurance/how-do-i-make-an-insurance-claim

Contact your insurance company as recommended.

Thanks

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