Iphone 16 pro max order

[kishore45]

Hello I made an order few weeks and i paid £100 for upfront untill i didnt get any update from EE could you please help me with this here is my order number *******

[mod edit: removed personal details from the forum]

[Leanne_T]

Morning @kishore45 

Thanks for coming to the community. 

Which memory size and colour iPhone did you order? 

Have you received a confirmation email for the order? 

Thanks 🙂

Leanne. 

[kishore45]

hello

i ordered balck 256GB iphone 16 pro max

[Peter_W]

Hey again @kishore45.

When we were chatting with you in PM about your order we recommended giving our team a call so we can check things out at our end. 

Have you had a chance to give this a go?
Peter

[kishore45]

hello peter

i tried to call many times no is picking up so i need to chat with an agent
is possible or give me the number. i called one time some random one picked
up she is speaking different language and said she said wrong number.

[Peter_W]

Is it the number that I provided you with in my DM that you're calling @kishore45?

If this isn't working, you can also reach our customer care team from any number on 07953 966 150 😊

Peter