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Info order

Andocide
Visitor

Morning everyone. I would need some help if possible. I place an order yesterday for an Apple iPhone 16 pro Max 1~Tb. I received the confirmation email with reference number and during ordering I noticed that the despatch would have been 1 working day. When I log in the tracking order page, the only thing it says is despatched but with no tracking information attached. 

Has my order been processed as I haven't received any communication from the courier but I received notification from my bank regarding the direct debit. 

Many thanks 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @Andocide

Thanks for coming here. 

What colour did you go for?

Once an order has been despatched you should receive an update from DPD with further tracking information. 

Do you have access to the DPD app?

Katie