I phone 17 pro max orange

[Ceri88]

Hi we ordered our new iphone 17 pro max in orange on the 3rd of october is there any updates? As so far we have recieved very little communication from EE all we want is an update? 

[LauraG89]

This is the same for me! I think I’m going to cancel 

[Craigym]

Have u got dpd app mines in there saying there awaiting it but ee still says confirmed so might be worth looking 

[Rach_H]

Hi @Ceri88,

Welcome to the Community!

We are doing everything we can to get phones out to our customers as swiftly as possible, but I do understand your concern. Could you let me know the memory size you ordered, so I can look into this for you.

Rach

[JonnyR123]

Hi , I also ordered the new iPhone 17 Pro Max (Orange) 512GB

Please can I have guidance on back order timeline?

Thanks 

[Rach_H · Accepted solution]

Hi @JonnyR123,

Welcome to the Community!

I've had a look into this for you and I can confirm we are looking at a time frame of more than 28 days. If we can get this you more quickly then we absolutely will.

Rach