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I can't pay for my xbox game pass ultimate and microsoft 365 personal subscripti

Lamal1
Investigator
Investigator

‎25-10-2024 12:06 PM

I have been trying to pay for an order for a week now using my Wise and Revolut, but nothing works. I enter the card details and click pay and then it gives me error code 102

0 Helpful
13 REPLIES 13
Lamal1
Investigator
Investigator
In response to Katie_B

‎25-10-2024 08:46 PM

Where can I contact by email?

0 Helpful
Lamal1
Investigator
Investigator
In response to Katie_B

‎25-10-2024 08:58 PM

Can you give me an email address so I can contact you?

0 Helpful
Linzi_H
EE Community Support Team
In response to Lamal1

‎26-10-2024 10:03 AM

Hi @Lamal1 

To make a payment please call us directly so we can help out.

Linzi 

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XRaySpeX
EE Community Star
EE Community Star
In response to Lamal1

‎26-10-2024 01:01 PM

@Lamal1 : EE provide no email contact.

This not CS, but a user discussion group.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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