When I first got my sim only contract, I tried adding TNT Sports as one of my inclusive extras. I clicked on the link I received via my sms message and it took me to the page where it asks for my mobile number for extra authentication. I put my mobile number in for my one time PIN code and I receive my PIN code. This is where things go south. I type my pin in and it just says “we are experiencing technical difficulties, please try again later”.
Now I battled with this for weeks. I waited days, I called support and spent hours on the phone with support. Originally I was told this could’ve been caused by the switch from BT Sports to TNT Sports. They couldn’t help me regardless and when I was told they would call me back and I never received a call back, I thought, stuff it, this has taken too much of my time up already, I’ll do without.
I have changed that inclusive extra to the Microsoft Personal 365 and I am now having the same issue. What am I supposed to do? I did think this was to do with the BT sports switch, but clearly something with my account isn’t working.
