20-10-2023 12:08 PM
Hi all I order I phone 15 pro max 256GB in September 22nd still not right update now is one months a go
20-10-2023 01:39 PM
20-10-2023 02:17 PM
20-10-2023 02:25 PM
Hi @Hashan88.
Thanks for getting back to me.
Is this the Natural Titanium?
If yes, the current time scale for this device is more than 28 days for delivery.
Should you wish for an update on your order please give our customer care team a call.
Katie
20-10-2023 02:54 PM
20-10-2023 02:56 PM
The timescale is currently over 28 days @Hashan88.
Our customer care team will be happy to see if there is an update for you order.
Katie 🙂
20-10-2023 05:00 PM
Hi Katie,
I'm sorry but unfortunately that answer is not good enough, the timescale at the time of me ordering was expected delivery within 28 days. So unfortunately no, you're going off of what it states now but if it @Hashan88 ordered on 22nd Sep before me he would've been told within 28 days. So you're required to check this and give the customer a better update. None of the BS you read online - just own up? You don't know yourself LOL.