EE order saying dispatch in 21 days

Amaan08
Visitor

Hi there 2 days ago I ordered the AirPods Pro 2 because I had saw that they were on sale and in the description the delivery said 3-5 days however I have checked the app today and it is saying that it will be usually dispatched within 21 days, is there a reason for the big delay as I had assumed it would be coming during the time frame, the order number starts with EE- and I ordered it online on the website,

thank you.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Amaan08  because demand has outstripped what EE have in stock and there is now a queue for these.   They’ll be sent out on a first come first served basis when EE receives more.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.