Did not receive order

[Waqasahmed4788]

 i did not receive my order but on tracking showing order dipatched 🤷🏻‍♀️

[MuvaTerra]

Because it’s not been delivered dispatched simply means it’s left warehouse and is en route to courier who will email or text you with delivery details . 

[Waqasahmed4788]

How much its take more time to deliverd ?

[MuvaTerra]

Depends. When ordered you should have been told wether it’s next day delivery or within a few days . I’d advise you check your order confirmation and near the bottom it should say when it’s due to be delivered. 

[Waqasahmed4788]

Thank you soo much 

[Leanne_T]

Hi @Waqasahmed4788

If you download the DPD app and use the email address as the reference and postcode. This will show you any deliveries for your address. 

Leanne.