iPhone 14 plus no update

Crashjoel · ‎01-11-2022

Hi

I ordered an iPhone 14 plus 128gb midnight on 2nd October however I haven’t heard anything yet do you have an update please?

Thanks

Northerner · ‎01-11-2022

Hi @Crashjoel

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Crashjoel · ‎01-11-2022

Hi yeah when I search it says the below

Sorry, we can't show your order details right now.

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

Leanne_T · ‎02-11-2022

Hi @Crashjoel

Thanks for posting.

If you give us a call on 150 or 0800 956 6000, the team will check the tracking details you have and help you with the order.

Leanne 🙂