The EE Community

I cant see my simcard and plan on my dashboard

hello, ******** was my number, I registered in my name with EE support, now it got disappeared and my sim no longer works in my phone, I live outside of the uk, is there a way or a solution that brings me same number back?   [mod edit: removed person...

Terrible 4G and 5G speeds

Hi,  My speeds have never been great with EE on either 4G or 5G I have been with EE for many many years (around 18 years) and had multiple phones during this time and all seems to have struggled with internet speeds when using 4G and 5G.... I went ou...

Ex employee

Hello, I require a document which states my start and end dates for a background check, I left EE in February 2022. Could someone please help with how best to get this.   

Exceptional Support from Simon – First Line Support at EE

 I wanted to leave positive feedback for Simon from Swansea, who assisted me this morning. As a first-line support staff member at EE, Simon was incredibly attentive and patient as he listened to my queries regarding the latest phone and my complex s...

When will it reconnect after late payment

hi  paid my bill two days ago as I need to set up dd so I completely forgot it was due. it’s been two full days and still no reconnect of broadband.. is this normal ? 

Been two days since paying late bill but still no internet?

how can i get sub titles withh ee television

how can i or is subtitles not posible on ee

Replacement of a faulty sim

Hi. I went into my local EE store with a problem on my sons handset and it was established that his sim card was the same that he’s had for over 10 yrs, so needed a new one. I’m the account holder and despite having a photograph of both D/L and Passp...