Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70731 Views
  • 59 replies
  • 128 Helpful

Apple Music

Hello I have had a free trial with EE some time ago for Apple Music but have recently upgraded my SIM only deal that includes an extra and I’d like Apple Music again. Will I still get a free Apple Music trial? How do I activate the extra? Thank you. 

MarkM24 by Contributor
  • 617 Views
  • 12 replies
  • 2 Helpful

Travelling to Albania - cost for data add-on?

I'm a PAYG customer and am travelling to Albania which is outside the EU.Usually when I travel outside the EU I then receive a text message upon arriving taking me to a page to choose data add-ons to purchase.How can I find out the cost before I actu...

Marjo92 by Explorer
  • 542 Views
  • 1 replies
  • 2 Helpful

Apple One link won’t work

I updated my phone to the IPhone 15 pro max last week. And I’ve gotten Apple One included with my contract for free. The lady in store said I will receive a text with a link to activate my Apple One. I received the link not long after I set up my dev...

tomgr95 by Investigator
  • 1937 Views
  • 15 replies
  • 1 Helpful

Resolved! View and Manage Add Ons

Can anyone explain where I can view and manage add ons for all account devices? Should be super obvious in the dashboard but I can't see it anywhere. Thanks..

floots by Investigator
  • 560 Views
  • 4 replies
  • 2 Helpful

Ee perk account deactivated

Can someone help with my ee perk account ? It’s says deactivated and when I try and register again it won’t let me, I can’t log in and it won’t send me a new password link ?? 

Liams40 by Visitor
  • 485 Views
  • 10 replies
  • 0 Helpful

Apple Music not working as a smart benefit

Hi. This is really starting to get on my nerves. I have been trying and trying to get my Apple Music smart benefit to work. Have spoke to both EE and Apple and am getting no help. All I keep getting is ‘this subscription is being used with another Ap...

Cineworld vouchers

HiOther operator Th**e has rewards app where users can get cineworld cinema tickets in just 3£ and I have seen this on counter many people were using this.Do we have something with EE too?

Rky by Prodigious Contributor
  • 4452 Views
  • 3 replies
  • 1 Helpful

Xbox Game Pass Ultimate - Inclusive Add-Ons

So I have one inclusive add-on, which is Xbox Game Pass Ultimate. However I need to temporarily turn it off because I'm having issues with my Xbox account. If I change my inclusive add-on for like a few days (like Apple Music for example), am I able ...