Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 70929 Views
  • 59 replies
  • 128 Helpful

NHS Discount

I am due an upgrade and want to switch to sim only. I currently have NHS discount and want to make sure this is on my new contract but I cannot use a new NHS discount code from the portal in the basket... any advice - there is no people on the online...

TNT Sports

I had TNT Sports as an inclusive extra previously but I have just upgraded and I had a message to say that they removed it. I have just selected it again with my upgrade, can anyone tell me if I have to reactivate please or will it ‘know’?Thank you

Sammi_03 by Explorer
  • 350 Views
  • 2 replies
  • 0 Helpful

Airpods

Hello, I recently added AirPods to my sim only plan. How do I pay them off early?

West_12 by Visitor
  • 387 Views
  • 1 replies
  • 0 Helpful

Re: EE Not honouring Offer

Digging up a 6-month old thread, but I'm having the same issue via the EE website customer portal.I get shown an 'offers page' when I log in where one offer is the iPhone Pro Max with 125gb data for £47.09 per month ('usually £63.09 per month') but w...

Screenshot 2024-06-19 at 7.00.57 PM.png Screenshot 2024-06-19 at 7.02.11 PM.png

Getting Texts Add On

Why is the online facility to get the Text Add Ons down for all this time?I can no longer send a message to get the Add On so rely on the useless website to do so!All I want is the 200 Texts Add On but EE seem to be unable to provide it!

zarbi35 by Investigator
  • 382 Views
  • 5 replies
  • 0 Helpful

Apple music benefit not working

Hi,My previous subscription with apple ended yesterday however my new benefit with apple music isn't activating when I work through the activation link - all I get is the chance to renew for £10.99 per month!  Is there a reset process so I can get a ...

Cannot reset ee perks password

Hello all,Hope you can help me. I can see this is a common issue. I am unable to reset my password for my ee perks account as none of the emails are coming through after trying multiple times. I know it recognises my email as it says it has sent the ...

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I'm wanting to order a new phone contract with EE as soon as possible s...

Resolved! EE PERKS

I having problem logging on to my ee perks, trying to reset my password with no luck no email recieved nothing Please help