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How to change EE perks email

Nickilomax10
Visitor

Hi 

I’ve had my email changed in work and now can’t get into my EE perks . Does anyone know how you can change it please 

38 REPLIES 38
Katie_B
EE Community Support Team

Hello @Nickilomax10

Welcome to the EE Community. 

I have sent you a private message to help get this changed. 

Katie

Hi Katie, 

I have the same issue, my work email has changed and now I can’t access my EE perks. 

Hi there,

my NHS has been changed, so I can no longer access my perks account

Katie_B
EE Community Support Team

Hi @KimH4

I can absolutely help with this. 

When you have a moment check your community inbox. 

Katie

Hi there my nhs work email has also changed making it difficult to reset my perk password as the previous is not being recognised. Would you be able to tell me how to go about rectifying this? Thanks

BrooksC1612
Explorer

I am having the same issue and noone from EE is helping. 

Katie_B
EE Community Support Team

Hi @Aloo6767 @BrooksC1612

Thank you both for coming to the community. 

I have sent you both a private message. 

Speak soon, 

Katie 🙂

KristinaReast93
Explorer

My email address has changed. Please may I have some assistance with this 🙂 

Christopher_G
EE Community Support Team

I've sent you a private message to get some information from you, @KristinaReast93.

Could you have a look and get back to me please?

Thanks

Chris