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How to change EE perks email

Nickilomax10
Visitor

Hi 

I’ve had my email changed in work and now can’t get into my EE perks . Does anyone know how you can change it please 

54 REPLIES 54
Katie_B
EE Community Support Team

Hi @Eastwood85

I have sent you a private message for more details. 

Katie

Hi Katie, I've changed job and have the same issue. I can't log into my account and I assume any emails go to my old work email. I now have a different nhs email but I can't set a new account up because the phone number is linked to my old one. Can you help please? Thank you. 

Katie_B
EE Community Support Team

Good morning @Finnic42

Of course I can help. 

When you have a moment please check your community inbox. 

Katie

CNorris72
Explorer

Hi,  I've now changed job and healthboard's and now have a different email address, how do I change my email address for ee perks please?

Christopher_G
EE Community Support Team

Hi @CNorris72 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks 🙂
Chris

Hi, 

I am having the same issue due to a new job role. Can you help?

 

Thanks! 

Olivia

You have to message the perks team to reset the account giving your new and old email address.

Katie_B
EE Community Support Team

Hi @viajaynemarie

I have sent you a private message. 

Katie 🙂

jonathan9d
Visitor

Hi

I need help, I have a new email from work and don't have access to the old. I would like some help linking more new email to EE perk. 

James_B
EE Community Manager
EE Community Manager

No problem, @jonathan9d 

I've sent a message to your community inbox requesting some information.

James