Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88407 Views
  • 61 replies
  • 130 Helpful

Resolved! Netflix account no subscription

Hi, I have a sim only package with 3 add-ons, one of which is a Netflix basic package. I have just gone to use Netflix and it says I have no subscription. It has been working fine up to now, but now suddenly doesn't work. I have checked my sim packag...

Spikey007 by • Investigator
  • 1686 Views
  • 5 replies
  • 5 Helpful

Resolved! Still no Galaxy Buds3 Pro from Zflip 6 Preorder

Hi EE Support,I ordered my Zflip 6 back in July last year and qualified for the promo free Buds3 Pro. I've still not received anything. I commented on another thread in November and ignored, so here is my own thread.Please can someone look into this ...

DanDawg by • Investigator
  • 901 Views
  • 3 replies
  • 5 Helpful

Resolved! 6 month google one Ai deal

Hi, Just recieved my new s25 ultra and i am trying to activate the 6 month free AI deal but when clicking on link or typing into laptop cannot display page error message comes up? How do i activate this? 

hailey21 by • Explorer
  • 1248 Views
  • 2 replies
  • 1 Helpful

Resolved! EE perks password reset

I’m trying to access my EE perks account  as my discount is due to expire. I need to reset my password but I’m not receiving an email to reset it. It’s definitely the correct email address. Is anyone else having this issue? 

veebz851 by • Visitor
  • 601 Views
  • 1 replies
  • 2 Helpful

Unable to access Xbox Game Pass

Hi there, I attempted to activate my Xbox Game Pass but it is not active on my microsoft account or my xbox account, and now I can't change the service at all. Please help as I'm paying for a service I'm not receiving  

Travel advice

Hi currently using iPhone 15 plus & using my inclusive extra for Apple Music until it’s time for holidays then I swap out Apple Music for free roaming my query is what’s the best way of saving a playlist to my phone to listen to whilst flying in airp...

Resolved! Netflix Activation

Hey, i selected the Netflix Add on as this is what I had before. I’ve just gone to use my Netflix it’s now saying I need to pay for it? And that my number isn’t linked to an account ? If I go to the ee.co.uk/netflix to activate it, it says it’s alrea...

No Subscription Through EE

The 'No Subscription Through EE' has been mentioned a few times in this Community but I am not seeing a resolution. Has anyone managed to get around it.My situation is that I have a contract for an unlimited EE SIM that is in a router. The 'extra' th...

archercj by • Established Contributor
  • 1068 Views
  • 3 replies
  • 0 Helpful