Offers & Add-ons

Discussions around EE offers and add-ons

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 70291 Views
  • 59 replies
  • 128 Helpful

Why EU Roaming?

Why am I being charged £2.47 a day EU Roaming charges when I never asked for that add on? Also, Why can I not remove that either? 

EE perk

Hi, I can no longer get access to the EE perk login as I have changed NHS trusts and no longer have access the original email address that I signed up with. Please can you help  Caitlin 

Unable to purchase add-ons

Hello, I could still buy add-ons on March 14 this year and the usage period could be extended normally, but I can’t buy them now and the existing balance cannot be used. My account went dormant after 179 days. Who is responsible? 

Unable to purchase add-ons1.JPG Unable to purchase add-ons2.JPG
T-sg by Contributor
  • 469 Views
  • 3 replies
  • 1 Helpful

Xbox Gamepass not working

Hello, when switching to EE I have an offer to claim Xbox gamepass for 12 months without cost - I've tried to claim it over the last few months and it keeps prompting an occur which leaves me unable to claim - please find picture attached.

Screenshot 2024-04-02 125808.png
Kedela by Visitor
  • 507 Views
  • 3 replies
  • 1 Helpful

Fold 6 Promo

HiI pre-Ordered my Fold 6, But have 2 Questions How do I get the £30 Galaxy Store Credit? The EE site says: "Purchase a Promotional Product from a participating retailer to claim £30 Galaxy Store credit between 10/7/2024 and 27/8/2024. Visit the Sams...

Resolved! Zflip6 free earbuds

I have just picked up my new Flip z 6 which i pre ordered and was told I get free earbuds but I have to apply for them on the WebsiteI can't however see how to do this

Roaming didn’t cancel

10 months ago I turned on Roaming, then remember cancelling it after the holiday 2 weeks later. To my horror I just noticed I’ve been charged £24 a month for the past 10 months. I contacted EE and explained that the cancelling hasn’t worked and could...

How do I cancel Apple TV+ contract?

Hi can somebody from EE or within the community please tell me how I cancel my free Apple TV+ subscription. I tried to do it on my iphone but it says I have to cancel via EE. I cannot see anyway of cancelling it on the EE website.Thanks.