I am trying to do an upgrade, and when I enter a valid EE Perk code, I am getting the error:
Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already applied.
The plan I am trying to upgrade to is a SIM Only 24 Month Unlimited Essentials Plan, and I am doing this directly via the Upgrade section of the website whilst being logged in. The plan I am trying to upgrade to does not have a discount already applied to it, so I'm not sure where to go from here. I have tried generating another code, but that gives the same error.
Can someone please let me know if I'm doing something wrong, or what I can do to resolve this?
The £23 Unlimited Essentials plan is already a promotional deal with a £9 discount over the standard price, so a discount cannot be applied.
The equivalent non-discounted plan you would be eligible to use it on is the £32 Unlimited Essentials.
By my maths, you would be better upgrading to that £23 plan without using a discount code.
Hmm that's strange. It does not show a "was £32" on that particular plan on my page, but does on other options that are available to me.
For full clarity, I have posted exactly what I see below from my upgrade page:
I also tried to enter the code on the 100GB £20 plan and got the same error. Is this one discounted too?
