Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69625 Views
  • 59 replies
  • 128 Helpful

Apple Music gone

My Apple Music seems to have stopped working. I’ve checked my subscription and says I still have it working- however it’s now gone on my phone. Does it need reactivating? 

Leev2 by Explorer
  • 1353 Views
  • 10 replies
  • 3 Helpful

Inclusive Roaming Charging me?

I had a really old contract that I've never upgraded as I always buy my phones, I have a monthly rolling sim. I today changed to a rolling contract to get 5G on my plan.. I specifically said, I did not want to lose my inclusive roaming, so it's uses ...

Websponge by Valued Contributor
  • 550 Views
  • 6 replies
  • 1 Helpful

Resolved! Apple add on suddenly not working on long standing contract

Partners current EE contract has Apple One as an add on and this still shows in the app as a paid subscription. However Apple music and other benefits now say he has no subscription and would he like to start a free trial. This is not a new EE contra...

Nova11 by Explorer
  • 460 Views
  • 2 replies
  • 1 Helpful

Resolved! EE perks

I have an EE perk code that I wanted to use when I upgraded my phone, but I don't seem to be able to add this anywhere.  The last time I used it (an old code) I was able to contact help team and they were able to add it on, any ideas?Thanks

EE employee discount

Hi,I am looking to activate my employee discount but whenever i go on my account it says my account has been deactivated as i did not verify my account within the time period. Has anyone else had this same problem and got it resolved? Thanks Vaheed

Pixel Pro Reward

I've just orderd a Pixel Pro,Lovely thing.And now I'm at the point of applying for my free watch (My wife has alrady called dibs on it)I've sent everything they ask. Kinda, I don't actually have an emailed receipt. Just a couple of texts and a delive...

Greefy67 by Investigator
  • 363 Views
  • 4 replies
  • 3 Helpful

EE perk code not working on both the app and website

Hello,I have recently tried and failed to add 3 codes to get the 20% discount to upgrade my phone.It keeps coming up with code not verified or Coupon is not applied due to invalid coupon code provided. I have tried deleting cookies, etc but to no ava...

Adam2240 by Visitor
  • 328 Views
  • 1 replies
  • 1 Helpful