Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88444 Views
  • 61 replies
  • 130 Helpful

EE Perks

So I cannot log into tmy ee perks account - cant reset the password as no longer have access to the work email address but it also has my private email address - I spoke with someone on the chat who said I would receive a reply within 24-48hrs and it...

Emmabb23 by • Explorer
  • 629 Views
  • 2 replies
  • 1 Helpful

Resolved! Cancel AppleTV+

Hello,I would like to cancel Apple TV+. Apple website does not allow cancellation. It says to cancel through EE. EE app does not show this as an option to cancel. Please help. Thanks

Trying to upgrade - EE Perks code not working

I am trying to do an upgrade, and when I enter a valid EE Perk code, I am getting the error:Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already applied.The plan I am trying t...

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Resolved! Now TV says no membership

Ive just got EE TV set up and now TV is saying there is no membership  I am logged in with the same email as my EE account and is asking me to pay how do I fix this 

myers89 by • Visitor
  • 1182 Views
  • 1 replies
  • 2 Helpful

Resolved! Discovery+ activation

I’ve tried for ages to activate my discovery plus but all I ever get is we are having technical issues. I’ve tried different days and times, I had the same problem on my last contract too … it’s never worked in years of me trying. How do I get around...

Brock2 by • Investigator
  • 6212 Views
  • 27 replies
  • 8 Helpful

Resolved! Activating my Xbox Game Pass inclusive extra

Hello,I just moved to EE and got a plan with an inclusive extra. I chose Xbox Game Pass Ultimate. I have now activated my SIM, apparently I’m meant to get a text to link my Microsoft account and start the Xbox Game Pass subscription…When will this te...

CyberAly by • Investigator
  • 2431 Views
  • 5 replies
  • 1 Helpful

Resolved! Samsung galaxy s25 ultra free headphones

Hi I gat the Samsung galaxy s25 ultra and it said it comes with a pair of headphones. I haven't got them. I was told to wait for a code. I haven't received it. Please could you let me know what to do please 

Resolved! Restock ps5

I wanted to order a ps5 but they are out of stock. I called a store and they said to check back on Saturdays and Wednesdays.will they restock sooner?

elksama by • Explorer
  • 773 Views
  • 1 replies
  • 2 Helpful

Resolved! Cannot activate TNT Sports

Hi, I have added the TNT Sports option to my account but cannot activate, I successfully receive and then input a pin but after that it repeatedly states ‘We are experiencing technical problems right now, please try again later’, however this has bee...

Panachanga by • Investigator
  • 31448 Views
  • 100 replies
  • 68 Helpful