Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 80879 Views
  • 59 replies
  • 128 Helpful

BT sport big screen error VC562

I have BT Sport Big Screen and am unable to watch it for more than 2-3 mins without it buffering and closing with the VC526 error message constantly which refers to internet connection. Internet connection is between 250-280Mbps when I do speed test....

Sam198713 by Investigator
  • 3225 Views
  • 24 replies
  • 3 Helpful

Inclusive extra

I have inclusive extra with my EE plan. I've chosen Apple Music and i'm using with Shazam. But sometimes when i find a song with Shazam and i open Apple Music it says that i need to choose a plan. Sonindon't understand how it works.

Resolved! Help with inclusive extra

Hi,I joined EE on Sunday and my number ported over 2 days ago, I set up my inclusive offer on Sunday when I was sorting my account out. I read I'd should have had a text to give me the next steps but I've not had anything through. What can I do? 

Bluebs by Investigator
  • 1299 Views
  • 9 replies
  • 1 Helpful

BT Sport not working

So i recently cancelled a tablet sim that my BT sport was attached to, I then paid for BT Sport as an add on on the same account but it doesn't work. I log into BT and the sports pack is there but when i log into EE it says System failure cannot show...