Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88016 Views
  • 61 replies
  • 130 Helpful

Roam aboard pass

I’m trying to change my inclusive extras to roam abroad pass and I keep getting a technical error message. Any advice?

Resolved! Data roaming inclusive extra

Hello,I have just ordered my upgrade, and I have an all rounder plan which includes one inclusive extra. When I tried to add data roaming to the plan, it was chargeable and didn’t give me the option of adding it for free. Do I need to call 150 or is ...

eperry by • Investigator
  • 1570 Views
  • 7 replies
  • 2 Helpful

Resolved! amazon music sub

hi how can i. an el my amazon music sub that is charged to my phone bill. thanks

Leekane by • Visitor
  • 627 Views
  • 1 replies
  • 0 Helpful

Upgrade Offer

Morning I was looking to upgrade yesterday, the offer was there and then I asked for it to be emailed to me but that has never come through. I went to push the button this morning and the offer is not there despite it being in my basket late last nig...

EE_Offers text

Hi I had an email from EE_Offers saying I could get unlimited data for 30 days by texting a number YES. Is this a legit text or a scam? 

Resolved! Roaming and charges in Greece

Hello, I am going to Greece this Friday 16th June and I'm just wondering what's the best way to use my phone abroad, will get charged a daily fee? Or do I need to get a pass or something? I can't make sense of it all, I've seen somewhere says it's fr...

Resolved! Roam Abroad Pass

Hi does anyone know if I add on the Roam Abroad Pass for holiday in July, when i come back will I be able to cancel this so it is not a recurring charge ?

Apple Music offer

Morning, I have an issue where I can't access the Apple Music offer, the link I was sent just opens Apple Music app and doesn't add the 6 months. when I check my subscriptions it says that I am still on my individual plan. (expires on the 12th). I ha...

BobbyMc82 by • Established Contributor
  • 1109 Views
  • 9 replies
  • 6 Helpful

Resolved! Cancelling roaming charges

Hi can anyone please tell me how I can deactivate my roaming option that I paid for for using my phone on holiday?? We are back but I don’t know how to cancel it to prevent me being charged again next month thank you