Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75775 Views
  • 59 replies
  • 128 Helpful

BT SPORT

I have just added BT sport as an add on. it said it will send me a text with instructions however I have not received a text been a bout an hour. does it take a long time or is something wrong?

jsam2000 by Visitor
  • 315 Views
  • 1 replies
  • 2 Helpful

Resolved! Roaming Abroad Pass in NZ

Please can someone help me as I’m a bit confused! With the Roaming Abroad Pass, when I am in New Zealand does that mean I can call a local NZ number at no cost, as well as calling back to the UK (I have unlimited minutes).  Can a NZ number call me wh...

Marion59 by Investigator
  • 6892 Views
  • 5 replies
  • 4 Helpful

Britbox Benefit

I have Britbox selected as my chosen benefit, but they are no longer accepting new sign ups due to their merge with ITVx. Apparently, you have to sign up to ITVx, but I can't find a way to do this via my EE benefit. Can anyone help? 

MrsW by Explorer
  • 1003 Views
  • 14 replies
  • 1 Helpful

BritBox

I have recently swapped my inclusive addon to Britbox.  After 2 weeks and no notification on how to access it I contacted EE this evening.  I spent two hours messaging back and forth as it would not let me create a Britbox account with the link I was...

Adele70 by Explorer
  • 618 Views
  • 3 replies
  • 0 Helpful

Resolved! Samasung earbuds

Hi I recently got a new phone which is ment to come with earbuds promotion however not been told how I go about getting them I haven't been told 

Inclusive Extra

Trying to change an inclusive extra but doesn't give the option to change but I can see the options.Help!

Pareen23 by Visitor
  • 323 Views
  • 1 replies
  • 0 Helpful

Resolved! Claiming free esr buds after s23 upgrade

There are lots of conflicting posts, some say I need to claim via Samsung but some say they will be automatically sent out.   Any actually know how to claim? I can't see anything on my paperwork.  TIA

Resolved! S23 Ultra & Buds2 Pro

Hi,I upgraded my handset to the Samsung S23 Ultra and wondering about the Buds2 Pro promotion and just wondering is there a link for a promotion, or would they be automatically sent out after the usual cooling off period ends?

NathanW3 by Investigator
  • 477 Views
  • 2 replies
  • 3 Helpful