Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69645 Views
  • 59 replies
  • 128 Helpful

30% Friends and Family discount does not work

Hi - I tried to add the friends and family 30% discount code  but its  says 'code invalid' when applied in the promo code.  This is for an upgrade to existing sim only EE plan. Plan selected is not already discounted.  I've tried 150 EE Customer Team...

Yahyap by Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

Resolved! Adding/removing a bolt on midway through a contract

So, my pay monthly contract is up. I can upgrade my sim only deal to a 12 month or 24 month contract but….no one can tell me if i can add and remove a roaming bolt on midway through a new contract. I dont want to pay extra for roaming abroad when i m...

Hedgey by Visitor
  • 384 Views
  • 1 replies
  • 1 Helpful

Ee perks

My ee perks won’t work.     It just says account deactivated.    You have not reset password in time can someone help please

Prepaid card

Hi,I upgraded my phone yesterday to the Google 6a with the £200 prepaid card. I went for the unlimited data. A confirmation email still hasn't been sent so I called ee today. The lady I spoke to said the phone has been ordered, before getting off the...

ChrisPC by Investigator
  • 2124 Views
  • 9 replies
  • 0 Helpful

Need help

Hi I want to purchase a watch but ever time on go I only get to add it to the basket and I can't go any further after adding the cover and I log in to my account to be told I am not the account holder ,so why can I see all my details then ,??????

sarah272 by Visitor
  • 232 Views
  • 1 replies
  • 0 Helpful

Apple Music

Hi, my apple music subscription doesn’t seem to have been applied to the app. It states on my account that I have it but when long in it says it’s not included. 

Noysco by Visitor
  • 223 Views
  • 1 replies
  • 0 Helpful

EE Perk account deactivated

Hi, I didn’t reconfirm my email details and now my perks account has been deactivated. Can someone help me with this please?Many thanks

Emksm by Visitor
  • 269 Views
  • 3 replies
  • 0 Helpful

Resolved! Microsoft 365 smart benefit

HiI have looked through previous posts and faqs and believe that this isn't possible but could a mod or community member confirm?I have a Microsoft 365 family account and pay £7.99 to Microsoft. Can you take Microsoft 365 personal and pay the £2 diff...

Rich1273 by Investigator
  • 896 Views
  • 5 replies
  • 1 Helpful

Apple music access

I have Apple Music on my phone as an add on to my EE contract BUT how do I access it on my ipad? Apple ask for my contract details, Apple Music account details etc.