Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71801 Views
  • 59 replies
  • 128 Helpful

Resolved! Customer service number

Hello, I have an EE home broadband, but would like to have a EE phone contract as well. I tried to find a number for EE customer service,but cannot find it. Anyone knows the number which I can get to customer service? Thank you

Tinuke by Visitor
  • 1307 Views
  • 3 replies
  • 5 Helpful

Resolved! Claiming my buds 2 pro

Hi, upgraded to Samsung Galaxy s23 ultra today but nothing was mentioned about the claiming or receiving of my free buds 2 Pro, how to I go about obtaining theseThanks

Resolved! Free buds 2 wirh s23 ultra

So I just got myself upgraded to the s23 ultra, which should arrive tomorrow. I'm within the period of claiming/receiving the free buds. My question is as the free buds 2 offer expires in 4 days, and it takes between 14 and 30 days to receive them. W...

Resolved! Unlimited data but all data has been used

Hi,Over the weekend I bought the unlimited data for 24 hours add on but looking at my account this morning it's saying all my data for this month has been used up and in now on stay connected.Why is this? I bought the 24 hour add on so that I wouldn'...

Lilly20 by Explorer
  • 749 Views
  • 3 replies
  • 2 Helpful

Resolved! Earbuds

I  got myS23 on contract 2 weeks ago with ee. The sales rep said I will receive my earbuds in the next 2 weeks which has been today 

Bt Sport upgrade

I need to add the large screen access to my BT sport add on but when I text back LARGE to 150 it just doesn’t do anything, it doesn’t send any messages back and doesn’t set anything up. Can anyone help? 

Offer

When I took out the contract I was told I would get a £150 gift card. Could you please let me know when this will arrive 

Lloyd15 by Visitor
  • 272 Views
  • 1 replies
  • 0 Helpful

Resolved! Ho to claim Earbuds and S Pen

Hi,I recently bought EE contract with S23 Ultra phone and expected earbuds and S Pen with it but not included in the box, I contacted EE sales and they said this should be claimed via Samsung,  I tried Samsung but as I didn't buy the phone or contrac...

faisallt by Visitor
  • 634 Views
  • 1 replies
  • 1 Helpful

Resolved! Another Britbox smart benefit problem.

 Been a EE customer for around 8 years and have been using my smart benefit over the last couple of years for Apple Music , I had a look to see what else the was and changed my smart benefit to Britbox .. received the text from EE and went to registe...

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thompy by Contributor
  • 541 Views
  • 7 replies
  • 0 Helpful