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Community Activity
Help to change DOB
Hello, I have a problem I can't verify my ID I think because I registered with a wrong date of birth I've put 14th instead 15th someone can help me? Otherwise I'm waiting for a phone contract, they delivered only the sim card but the phone not yetTh...
Login
I have forgot my password to log in on phone what can I do ,locked out for 5 hours now HELP
Switch 2 delayed
Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking
How do I no if my contract been accepted
I’ve had a confirmation email with a xko order number but no other emails thank you
Xbox won’t connect to online services
Hii have just got EEbroadband but the Xbox can’t connect to online servicestatus always shows waiting for networking yet the console is connected to the internetUPNP switched on in hub router but the console states otherwise . I have reset this but ...
Upgrading
HiI have tried to upgrade my phone three times with 3 different models, each time it says order accepted, emails me an order number and confirmation then never appears, the tracking says its timed out and there is no change on the app, it just keeps ...
Hub power supply broke
Turned plugs off by accident yesterday, now broadband hub isn't working properly, it just goes green and after a while it flashes, spoke to Cs and they are sending a replacement hub as he thinks it's the power cable not producing enough power, has on...
Landline on router
I am thoroughly dissatisfied with EE/BT. On Tuesday I was told that my old landline number would be activated immediately I got a Home Phone Adapter (which arrived on Thursday), on Thursday I was told it would be activated within 24 hours, today I am...
Full fibre cables cut liskeard two weeks
Our cables have been cut on land opposite our house two weeks ago. There are a number of houses with no broadband or Telephone connection, openreach keep sending engineers out but they can't repair it an engineer was due to call today but no show, on...
