Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71807 Views
  • 59 replies
  • 128 Helpful

Friends and Family Upgrade Paths

Hi there,I have a 30% discount code that can be applied for handsets on a 24 month contract. The 24 month contract that I am looking at is an "upgrade anytime" with an iPhone 14 Pro Max.  I understand that there will be an upgrade fee to change devic...

Ches96 by Explorer
  • 748 Views
  • 3 replies
  • 0 Helpful

Perk password rest not working

I'm trying to log into my ee perks to retrieve my discount code. I have tried to reset my password but the email is NOT coming through. I've checked my junk folder and inbox and nothing can someone advise please I registered for ee perks over a year ...

Vicki3780 by Investigator
  • 300 Views
  • 1 replies
  • 1 Helpful

Resolved! Re: Roaming with pass

Hi I have the Roam Abroad Pass at £10/months, but I was still charged the £2/day EU Roaming charge (which is a non removeable add on). Why is that?

EdB2 by Explorer
  • 477 Views
  • 3 replies
  • 2 Helpful

Bt sport

Added bt sport through ad ons said I'd get a email from bt to confirm set up after I'd set up account for it to go live and  haven't been sent one it said to allow 24 hours and it's been longer than that any ideas? Thanks

Rowie6 by Explorer
  • 309 Views
  • 3 replies
  • 3 Helpful

Resolved! AirPods

I would like to take some AirPods out and pay monthly but I ain’t on ee broadband with my phone I’m on another broadband 

lmunday by Visitor
  • 320 Views
  • 1 replies
  • 1 Helpful

Cannot purchase add-on data.

Hi there, I had tried to purchase add on data of 10 pound but I couldn't successed. I received a sms that I need to have 15 pound credit balance to use local data. How can I fix it??

Resolved! Friends & Family Discount

Hi,I have been given a Friends & Family discount code by a friend who works for BT. Can this be applied to my account that is already open, or do I need to wait until my upgrade is due to use it?

gmoy89 by Explorer
  • 1374 Views
  • 3 replies
  • 2 Helpful

Free £300 gift card when i upgraded

I was told when I upgraded I will get £300 master card gift card..they first said after 14 days..then after 14 days I rang EE and now been told will be in 30 days...and will be sent a link...still haven't been sent link..very annoyed as was relieing ...