Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70939 Views
  • 59 replies
  • 128 Helpful

Resolved! Roaming abroad pass

I'm currently in Belgium; I bought a monthly roam abroad pass for my trip, which expires today because i gave today as my return date. I now need to be away from the UK for longer, but can't find how to extend the days on the pass I bought - it's sup...

Lisa2341 by Visitor
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  • 2 replies
  • 6 Helpful

Resolved! Confusion ref BT sport

Existing customer wanting to upgrade to S23Ultra...Looking at getting the plan which gives me one perk/add on and thus using Btsport. Currently have this on my plan and I can cast to my TV/watch on other devices. What is the cost to this nowadays? I ...

Robz_1992 by Contributor
  • 677 Views
  • 12 replies
  • 1 Helpful

Resolved! S23 ultra headphones

Hi was just wondering if anyone else here has ordered the s23 ultraI ordered mine with the free headphones. My phone has arrived but not the heaphones. Just wondered if they came separately? Which just seems odd.   

BazD21 by Explorer
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  • 7 replies
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Resolved! EEperks

I have been trying to activate my NHS discount, unfortunately I am retired and do not have a valid NHS email  or a Photo  ID card to receive the code. Has anyone else had this problem and if so how do I get the code. 

KarenL71 by Explorer
  • 335 Views
  • 3 replies
  • 2 Helpful

Resolved! S23 Ultra - Galaxy Buds2

I've just upgraded to the S23 Ultra in-store but they didn't mention anything about the Buds2 Pro. Will I receive them automatically or do I need to do anything.Thanks.

NHS Discount

Trying to apply my NHS discount codes I was given onto my bill, but there is no option anywhere to apply it. Nothing at checkout and on the EE Perk site it says to enter my code at checkout. Any ideas ? 

Mitchbmc by Visitor
  • 291 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrade

If I upgrade my phone will I loose my friends and family discount ? 

Samcal21 by Visitor
  • 286 Views
  • 1 replies
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EE Perks account deactivated

HiI have tried to access my EE perks account but it states that this is now deactivated.  Can anyone help on how i can access this please by resetting my account?ThanksMolly