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Perks activation

mrsbates
Investigator
Investigator

‎30-12-2022 10:03 AM

I am hoping to upgrade and need to use my perk code 

When I log in I get this message 

Account deactivated

Your account has been deactivated as your registration was not completed within the allowed time frame.

please can you help me reactivate my perks account? 

0 Helpful
7 REPLIES 7
Katie_B
EE Community Support Team

‎30-12-2022 11:34 AM

Hello @mrsbates. 

I have sent you a private message for more details. 

Katie

0 Helpful
scuk88
Visitor

‎30-12-2022 02:14 PM

Hello, I get the same message when I try to login into perks it says deactivated. Any idea how to reactivate please?

0 Helpful
Katie_B
EE Community Support Team
In response to scuk88

‎30-12-2022 02:44 PM

Hello @scuk88. 

Welcome to the EE Community. 

I have sent you a private message for more details.

Katie

Jadams151189
Visitor

‎30-12-2022 07:36 PM

Hi I am having a similar issue when logging on to we perks saying password incorrect and I will not send a reset email. 

0 Helpful
Leanne_T
EE Community Support Team
In response to Jadams151189

‎31-12-2022 07:55 AM

Hi @Jadams151189

Thanks for coming here. 

Are you using your work email to log in? 

Leanne 🙂

0 Helpful
Mzi
Visitor

‎09-08-2023 11:09 AM

Hello, I have the same problem, my Perks was deactivated, can someone assist. Thank you 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Mzi

‎09-08-2023 11:22 AM

No problem @Mzi 

I've sent you a private message.

James

0 Helpful