Double data BT

[Jhughes29]

Hello.

just wanting to confirm if the double data with BT offer is any extra charge on my monthly bill?

thank you

[James_B · Accepted solution]

Hi @Jhughes29,

Welcome to the EE Community. 🙂

No, there isn't an extra charge for this benefit.

James

[Mookle]

I pressed Double for the double data and it says go to the website which I have but then what?..how do I know I have double data and  how long do we get it for?

[Christopher_G]

Has the double data been added to your account, @Mookle? It should be under the plan & subscriptions section.

Chris

[Mookle]

No nothing has been added. I am paying for what I have always paid for 25gb

[James_B]

Hi @Mookle,

Please allow up to 30 days for your double data to be added.

Thanks

James

[puzzled25]

Hi,

my plan now shows double data, but how long will this last and is it really complimentary if I have an EE network and BT internet? Seems too good to be true! 

I just texted DOUBLE to 1122 and it automatically doubled my data which I am chuffed about. But is there a catch?

many thanks!

[Mookle]

I'm not convinced.

Some say they got it immediately, you said wait 30 days, nobody is saying how long its for....Hmmm

[James_B]

Hi @puzzled25,

There's no catch, it's a benefit of being an EE and BT Customer.

You'll continue to receive the discount as long as you remain on eligible products from EE and BT.

Hope this helps. 🙂

James

[Mookle]

It's been over 30 days abd no double data stated on my account. Disappointed. Knew it would be a lie. You should be ashamed.