Offers & Add-ons

Discussions around EE offers and add-ons

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Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70079 Views
  • 59 replies
  • 128 Helpful

Claiming earbuds s23

Hi  I've just upgraded to s23 with the free earbuds. I have had an email confirming the order but there is no mention of the ear buds anywhere. Should I receive something confirming the earbuds?

EE Perks - new NHS email

Good morning, I’ve been using EE perks for some time, I’ve just starting thinking about upgrading my phone, and my children’s phones but I can’t get into EE perks, this is because I’ve changed NHS jobs and can’t access my old email anymore, I’ve trie...

Barber23 by Visitor
  • 305 Views
  • 2 replies
  • 0 Helpful

Netflix. Which subscription

The Netflix smart add on says that it gives you the basic plan however that is no longer a thing. I was just wondering what level it now gives to users as I was contemplating switching to that as my benefit. 

Bbertie by Investigator
  • 3170 Views
  • 7 replies
  • 0 Helpful

Issue with PlayStation plus premium add-on

Hello.I’ve purchased a PS5 on an EE add-on plan, which comes with 24 months free PlayStation plus premium. I’ve already got a PlayStation plus subscription so have attempted to follow the instructions set out here-However, I can’t get past step 2. I’...

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Flicko10 by Investigator
  • 1985 Views
  • 13 replies
  • 3 Helpful

Ee perk issue

Hi ,When logging into my eeperks it says account deactivated . When I try to reregister it says the email address is already registered.At the end of my tether with this situation please can someone help deactivate and remove my account so I can re r...

SJM11 by Investigator
  • 267 Views
  • 1 replies
  • 0 Helpful

Apple Music

HiI came out of contract last week and moved to a sim only plan. With my previous contract I had Apple Music so when I moved to sim only it automatically removed it. I chose a sim only plan where I could pick an exclusive extra as I wanted to keep Ap...