Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70683 Views
  • 59 replies
  • 128 Helpful

Resolved! roaming

Just to check. If i buy a roaming pass for £15 to use in australia, There are no other charges? and what do I have to do to set it up.

chezza-05 by Investigator
  • 948 Views
  • 11 replies
  • 4 Helpful

Data Usage Notification

Hi, is it still possible to set a notification or text when I have used 50%/80% of my mobile data?I can see the option for a spend cap however this is a little different. Thank you,Sam

Alcocky by Investigator
  • 411 Views
  • 1 replies
  • 0 Helpful

Friends and family discount

Hey, I've got a family and friends discount which has been confirmed as being valid by the EE member of staff who gave it to me however when trying to use it online it says it's invalid and when I've ordered my phone online I was told the discount co...

Unable to change my inclusive extra

I’m unable to change my inclusive extra due to ‘a technical problem’ no further info is available though  I don’t really want to be paying as it’s part of my already included contract. 

Resolved! EU charges

I added EU roaming to my account and it has a expiry date. But have been charged for it again. I will be cancelling my account  today. NOT GOOD ENOUGH EE

Apache7 by Visitor
  • 478 Views
  • 5 replies
  • 5 Helpful

Resolved! 20% nhs discount

I am trying to register to get my 20% nhs discount on my phone contract bill. I have uploaded a photo of my work badge. I was then sent an email to verify my account and complete registration but password not being accepted. I have tried resetting my...

mcauleyl by Explorer
  • 397 Views
  • 3 replies
  • 0 Helpful

250 ROW mins

Hello All, I’ve been trying to add this 250 ROW mins and text to my account but I can’t seem to add it on. It says reply to 150 with 250ROW to add on or call 150 but no one is able to add it on. Even via the app. My other friends have been able to bu...

Rae12 by Investigator
  • 1412 Views
  • 7 replies
  • 0 Helpful

Accessing my NHS perks account

Hi I am trying to access my nhs perks as I am due to upgrade. I am unable to login in, but if I try to register again it says there is already a profile with my details. I have used both my work email and personal to try and reset a password with no ...