Perks

[Psmetti]

Hi can’t get perk code for NHS discount. Had it before and now says wrong details when trying to reset.

please help

[Leanne_T]

Hi @Psmetti 

Thanks for coming to the community. 

Are you using the NHS email to log in and request the password reset email? 

Leanne 🙂

[Psmetti]

Tried both and they both don’t work

[Leanne_T]

Thanks @Psmetti 

How long ago did you register? 

What happens when you enter the details? 

Leanne 🙂

[Psmetti]

Hi says invalid email or password
Sent from my iPad

[Leanne_T · Accepted solution]

Thanks @Psmetti 

I have sent you a private message for some details 🙂

Leanne.

[Psmetti]

Hi yes please

[Christopher_G]

Hi @Psmetti 

If you could reply to the private message that @Leanne_T sent, with the information she was looking for, we'll do our best to help.
Chris

[Psmetti]

Done

thanks Paul

[Psmetti]

I’ve tried calling EE but the can’t help as EE perk portal has no control over giving the codes. Makes no sense. Want to buy the phone from the shop but can’t without the code. Shop says call 150. 150 say use portal. Portal says nothing. 
please help Paul