Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88463 Views
  • 61 replies
  • 130 Helpful

Roam abroad pass refund

Hi, I added roam abroad pass on to my number after my local EE staff said it covers Turkey as well. However it doesn't. Now I am in Turkey and I do not need it as it doesn't work at all. So I was wondering if I can cancel the subscription and get a r...

Ephi by • Visitor
  • 841 Views
  • 2 replies
  • 0 Helpful

Xbox Game Pass add on with existing gamepass

HiI just took out a new broadband deal with EE which was eligible for 12 months of Xbox Game Pass Ultimate. I was already a subscriber with pre-paid subscriptions and went to add the EE offer, thinking it would take me somewhere to redeem a code and ...

MattCJ by • Visitor
  • 643 Views
  • 0 replies
  • 0 Helpful

Activating Apple TV+

Hello, I have recently joined EE and took up the Apple TV+ offer of 6 months. I have so far received nothing to activate it, log into it, start it, but my expiry date is running?!?! The website states it is an 'active' add-on but I have not registere...

Roam Further Canada

I am visiting Canada soon.  I have unlimited data and want to use FaceTime etc. While I am there.  My account offers roam further for £25 per months.  I assume this is what I need BUTMy billing date is the 4th of the month, and I return on the 5th mi...

EE Perks ID validation

@Katie_J i signed up for EE perks sent NHS validation but waiting for response since. Email is same as the one I’m using for this. Please can someone chase and I need to get the perks as soon as possible to order a new phone. 

Ggoog20 by • Investigator
  • 2186 Views
  • 14 replies
  • 1 Helpful

Samsung galaxy watch 4 mobile plan

Hi I have a Samsung galaxy watch 4 that I bought from Currys with cellular 4g built-in I'm just wanting to know if I go to EE can I add a mobile data/watch plan to the watch. Just need a 100% yes or no

Harry66 by • Contributor
  • 1837 Views
  • 6 replies
  • 0 Helpful

EE Perks - Can’t reset password

Hello. I’ve tried sorting this before but didn’t follow through. I’ve had an ee perks account for years but all of a sudden I can’t login. I’ve tried doing the password reset but I never get the email come through to actually do the reset. Can you he...

drome1988 by • Investigator
  • 1763 Views
  • 13 replies
  • 0 Helpful

Inclusive extras

Hi there Netflix was listed as an available extra when I upgraded but now I can’t see this option either within the app under ‘select inclusive extra ‘ or from the PICK text to 150.can anyone assist?Thanks 

m_m88 by • Investigator
  • 1333 Views
  • 9 replies
  • 1 Helpful