Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 79355 Views
  • 59 replies
  • 128 Helpful

Netflix

I've recently changed contract and got Netflix as an add on benefit , it originally worked for a day , still showing as active on my bill but when I go to log in it's saying no email registered with that account but when I try using the code they sen...

Resolved! Roam further pass for kenya

Is the roam further pass the same thing as roam abroad? My son is going to Kenya. He already has roam abroad as an add on but I can't see an option to purchase roam further? Kenya doesn't come up in the list that roam abroad covers. 

EE SIMO Discount for £10pcm now showing as £30pcm

I recently migrated from BT Broadband and Tv Package to just EE Fibre, was advised over the phone I can get a SIMO contract starting at £10pcm and increasing and ability to add extras like Apple Music for myself and my partner. I was interested so pl...

Orangeeel by Investigator
  • 736 Views
  • 6 replies
  • 2 Helpful

Resolved! Receipts

How do I find my receipt for my Samsung s24 ultra in order to claim free gift 

free asus laptop

Hi, I am trying to get the free asus laptop advertised as part of your winter offer. My claim has been approved, then rejected as the rewards-promos.com company say I bought the pixel 8 phone from 02 and not EE. This is clearly incorrect and I have s...

phil200 by Investigator
  • 1140 Views
  • 5 replies
  • 0 Helpful

Resolved! Roaming in several different countries

Dear, I am monthly plan payer.  I will travel to the following places:Netherland on Apr 15-19. Singpore & Malaysia on Apr 27-May2;Australia on May 3-May14 and back in UK on May 15.What plans are best for me ? And how ?Thanks

AdaSo by Explorer
  • 1036 Views
  • 2 replies
  • 2 Helpful

Add on

I ran out of data so i brought £20 to get some more, however the £20 isnt doing anything and my data still isnt working, can someone tell me what im doing wrong? Thank you

Travel data pass pricing

The travel data pass terms and conditions state different prices to those on the website. I guess they haven't been updated for a while but wonder where we stand legally as the Ts & C's are supposed to be what the two parties agree to . . .