Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74626 Views
  • 59 replies
  • 128 Helpful

Resolved! S24 Claim Sansung ear buds

I've recently taken out a contract on the Samsung S24.  I was told that I'd be able to claim free Samsung ear buds through their website but have been sent no information on how to do this.  How can I claim them?

Ncc2 by Visitor
  • 918 Views
  • 1 replies
  • 1 Helpful

20% perks discount , doesn’t work

I think l was mislead, l only wanted to pay £30 per month for a contract now paying over £40 and the nhs perks doesn’t work l have the codes but no where to put them to get 20% off my monthly bill, had the contract 7 weeks is there any legality that ...

Been offered early upgrade with no fee but...

Hello EE community,I've been offered early upgrade with no fee.  I choose the phone and the plan, added it to the basket and at the checkout there is an upfront cost which is understandable but also an early upgrade fee.I already spoke with one of th...

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JckS by Contributor
  • 7296 Views
  • 12 replies
  • 2 Helpful

EE Perk

Hi, my EE perk account has been deactivated. I have tried resetting the password and still does not work. Help? 

Re: Ee Perks password reset not working

Hi, also having the same issue - I’ve used it several times in the past but cannot login now. Password reset email never gets sent to either personal or work email (I’ve checked junk folders for both). Really frustrating  Joe

joemye by Visitor
  • 421 Views
  • 3 replies
  • 1 Helpful

EE perk not working

Hi any help my registration had expired I received revalidation email and completed this however now won’t let me log in. No password reminder emails received and says I already have an account nothing in junk folder 

30 day full works and tnt

As an EE broadband customer I saw a deal for a 30 day full works SIM with 3 added benefits. It was discounted because I'm a broadband customer. One of the advertised inclusive extras was tnt sport, but it doesn't appear to be an option when I access ...