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Re: Free gift

Jans1963
Visitor

Hi I ordered the Motorola edge 50 pro and can claim some earbuds and tagz but can't find a receipt anywhere on app and there was no receipt in box to claim them can you help please

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Hey there @Jans1963, thanks for stopping by 😊

If you require proof of purchase as part of a claim for a free gift, provided the device came direct from us we can usually get this sent out to you via email. 

Please give our customer care team a shout, and they'll be able to bring up your account details and see what we can sort.

Peter

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1 REPLY 1
Peter_W
EE Community Support Team

Hey there @Jans1963, thanks for stopping by 😊

If you require proof of purchase as part of a claim for a free gift, provided the device came direct from us we can usually get this sent out to you via email. 

Please give our customer care team a shout, and they'll be able to bring up your account details and see what we can sort.

Peter