Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76172 Views
  • 59 replies
  • 128 Helpful

Resolved! can’t delete unlimited data add on

i added an unlimited data add on last month and paid for it this bill, but i wanted to remove it for the next bill in a few weeks. However it’s not coming up as an active add on but still says i have unlimited data, which isn’t on my usual plan. How ...

cb710 by Explorer
  • 1515 Views
  • 9 replies
  • 3 Helpful

EE Perks account - login details invalid

I’ve been trying to access the EE Perks site, but have never been able to get in - I validated my ID, got a verification code sent to my email address, set a password, but now it says my login details are invalid.When I try to reset my password, no v...

EE perks

My account has been deactivated as I didn’t revalidate in time how to I reactivate?

Bexduns by Visitor
  • 290 Views
  • 1 replies
  • 0 Helpful

No netflix link

I have signed up with a netflix extra that shows on my account, have cancelled my netflix account that i was seperately paying for, however ive received no link or text from ee to connect them?

Resolved! TNT sport with a non EE sim

Hello folks, not sure if this is the right forum for this but anyway the thing is I've just signed up a new EE contract with inclusive TNT sport but I read somewhere that in order to watch TNT sport the device has to have an EE sim, this is fine with...

djhart06 by Contributor
  • 608 Views
  • 6 replies
  • 1 Helpful

Checkout not working

The past three days i have been trying to add a samsung tv onto my mobile phone bill. Specifically the Samsung Q60C with TNT sports included. I get as far as confirming my details then after i accept the t&c’s it freezes, doesn’t let me continue any ...

EE Perk code not valid

Hi, I’m trying to complete my upgrade online, I have used two different codes from my ee perks and they are invalid.  How do I resolve?

RA7 by Investigator
  • 401 Views
  • 4 replies
  • 0 Helpful

Ee Perk code not valid?

I've tried several times to use my perk code for a discount on my upgrade. The plan and phone isn't discounted, it's not an early upgrade and my perk account is valid and active.Am I missing something? There is only the Add promo code box to enter th...