Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76678 Views
  • 59 replies
  • 128 Helpful

Re: EE Not honouring Offer

Digging up a 6-month old thread, but I'm having the same issue via the EE website customer portal.I get shown an 'offers page' when I log in where one offer is the iPhone Pro Max with 125gb data for £47.09 per month ('usually £63.09 per month') but w...

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Getting Texts Add On

Why is the online facility to get the Text Add Ons down for all this time?I can no longer send a message to get the Add On so rely on the useless website to do so!All I want is the 200 Texts Add On but EE seem to be unable to provide it!

zarbi35 by Investigator
  • 462 Views
  • 5 replies
  • 0 Helpful

Apple music benefit not working

Hi,My previous subscription with apple ended yesterday however my new benefit with apple music isn't activating when I work through the activation link - all I get is the chance to renew for £10.99 per month!  Is there a reset process so I can get a ...

Cannot reset ee perks password

Hello all,Hope you can help me. I can see this is a common issue. I am unable to reset my password for my ee perks account as none of the emails are coming through after trying multiple times. I know it recognises my email as it says it has sent the ...

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I'm wanting to order a new phone contract with EE as soon as possible s...

Resolved! EE PERKS

I having problem logging on to my ee perks, trying to reset my password with no luck no email recieved nothing Please help

RE: EE Perks account deactivated

Hello, I'm trying to login to my EE Perks account to renew my contract but I've got this error: ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed time frame.How do I get this fixed?Thank yo...

kit111 by Visitor
  • 615 Views
  • 7 replies
  • 0 Helpful

Game Pass

So im paying for the Game Pass add-on on my phone, im having trouble activating it onto my PC, does anyone know how to do it?

Resolved! Apple TV Six Months FREE

 I activated this addon then got sms to activate click this link, upon clicking it opens  tv app and ask me to click to get it free for six months with EE.So far so good But on next page it picked my number +447 full number and error came then I del...

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Rky by Prodigious Contributor
  • 606 Views
  • 4 replies
  • 0 Helpful

Not able to set-up plan add-ons

Hi All,I have received my text from EE to set-up my Microsoft 365 Add-on from my mobile plan. Everytime I try to do so I receive a "fault" notification. Is there anyway to set-up without having to follow the link provided via text?