Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75510 Views
  • 59 replies
  • 128 Helpful

12 month gamepass

I’ve just sign up to broadband and got 12 month gamepass ultimate free. I have the link and it takes me into my account. I click add and accept t&c but it doesn’t take me to Microsoft website to sign into my Xbox live account. What am I doing wrong? ...

NHS EE Perks account deactivated

Hi therePlease can you reactivate my EE Perks account for my NHS discount? I've reset my password and it's still saying my account has been deactivated as I didn't register on time. Many thanks 

Km3142 by Explorer
  • 558 Views
  • 6 replies
  • 0 Helpful

Roaming charge in uk

I have been charged for the last year for roaming charge and not been out of uk for about 15 months  I must of set up when I went to Spain over a year ago but still getting charged even thou I have not been out ok uk ? I have just noticed the tick bo...

Perks deactivation

Please could you help me. My nhs perks has been deactivated and I want to renew my phone contact with a new code. Thank you. 

Resolved! EE Free Google Pixel Buds with Pixel 7a

Hi I am hoping someone can help me with my query.I recently in the last few days upgraded my phone to the Pixel 7a as I saw via EE you could claim free Google Buds when purchasing this phone. Having now received the phone and having looked into this ...

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Is it better to not Upgrade? - Loyalty / Discounts

Hi All,New Forum user here (but long time EE / Orange customer) My current SIMO is up for renewal next month and I’ve had a look online and since I got a decent Loyalty discount last time round, no deal is anywhere near what I’m paying - they also ca...

jackoptfc by Contributor
  • 719 Views
  • 1 replies
  • 0 Helpful

Resolved! Perk Code

Hello. I have received an email from 150 explaining that my perks code will expire in one month and that I need to request a new one. However when I go to log on it tells me my log in credentials are invalid, I have tried both NHS mail address and my...

meggan_ by Explorer
  • 517 Views
  • 5 replies
  • 1 Helpful

Music

every couple of months EE bill me for Apple Music even though I don’t have a subscription on my phone. This happened for months last year until I got a refund and had just started again.