Apple TV+ free trail for broadband customer no lines working

[Gelbel]

I see this Q 10s of time but no proper answer. I'm an EE broadband customer (no, I do not have an EE sim before you ask) and the link to activate my Apple TV+ 6 months free trial via the app does not work - being say for weeks that you've had a problem and to try again. Can't even get my plan in a browser - awful, awful experience for the app and browser compared to BT.

Now do I activate this?

[Minkey1]

God knows. I was already an Apple TV customer before I came to EE and had already used up all my free offers.

Theres some excellent stuff. Masters of the Air, Ted Lasso, Slow Horses, Silo, Hi-jack etc. I'd pony up for a month binge it then cancel.

Your're right though. It should just work. We've all been forced to offload from Qutar Airways and get on WizzAir.

[Gelbel]

Still waiting for an answer. Even this community is poor compared to BT.

[Christopher_G]

Hi @Gelbel 

What kind of phone are you using to follow the link? Are you connected to WiFi whilst doing it?

Chris

[Gelbel]

Yes I am connected to WiFi - from your BB router. Not going to use data as not using an EE SIM. Please read my original post, I said I am a broadband customer.

Samsung S24 Ultra, a Samsung tablet, a Chromebook and Windows 11. Everything says no.