Apple TV+ free trail for broadband customer no lines working

Gelbel
Investigator
Investigator

‎08-11-2024 06:45 PM

I see this Q 10s of time but no proper answer. I'm an EE broadband customer (no, I do not have an EE sim before you ask) and the link to activate my Apple TV+ 6 months free trial via the app does not work - being say for weeks that you've had a problem and to try again. Can't even get my plan in a browser - awful, awful experience for the app and browser compared to BT.

Now do I activate this?

0 Helpful
4 REPLIES 4
Minkey1
Star Contributor
Star Contributor

‎08-11-2024 07:12 PM

God knows. I was already an Apple TV customer before I came to EE and had already used up all my free offers.

Theres some excellent stuff. Masters of the Air, Ted Lasso, Slow Horses, Silo, Hi-jack etc. I'd pony up for a month binge it then cancel.

Your're right though. It should just work. We've all been forced to offload from Qutar Airways and get on WizzAir.

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT, and wishing it still was.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
Gelbel
Investigator
Investigator

‎12-11-2024 09:00 AM

Still waiting for an answer. Even this community is poor compared to BT.

0 Helpful
Christopher_G
EE Community Support Team
In response to Gelbel

‎12-11-2024 03:41 PM

Hi @Gelbel 

What kind of phone are you using to follow the link? Are you connected to WiFi whilst doing it?

Chris

0 Helpful
Gelbel
Investigator
Investigator

‎16-11-2024 06:39 PM

Yes I am connected to WiFi - from your BB router. Not going to use data as not using an EE SIM. Please read my original post, I said I am a broadband customer.

Samsung S24 Ultra, a Samsung tablet, a Chromebook and Windows 11. Everything says no.

0 Helpful